AMM is urgently hiring Patient Services Representative/Front Desk Assistants for our Newport and Morehead City clinics. 

Contact JCMC/AMM Human Resources Department: 910-219-8386 or email resume to limbody@jcmcpa.net

Essential Functions:limbody@jcmcpa.net

• Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies.
• Optimizes patients’ satisfaction, provider time, by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients’ anxieties; answering patients’ questions.
• Documents patient inquiries in telephone template of EHR and assigns task to the appropriate individual. Notifies clinical staff when immediate attention is required.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider or patient of service delays.
• Works with insurance companies for prior approval.
• Contacts specialty offices to make referral appointments.
• Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information.
• Collects patient payments and verifies insurance eligibility.
• Protects patients’ rights by maintaining confidentiality of personal, medical, and financial information.
• Additional tasks or assignments as directed by supervisor.

Minimum Qualifications:

• High School Diploma or General Education Development (GED)
• 1-year experience working in a medical office setting preferred
• Effective verbal and written communication

Benefits: 

• 401(k)
• Health, Dental and Vision insurance
• Employee assistance program
• AFLAC
• Paid time off