State Authorization

Student Grievance Procedures

Pursuant to the United States Department of Education’s Program Integrity Rule, Carteret Community College, and all other colleges or universities that receive Title IV monies, is required to provide all prospective and current students with contact information of the state agency or agencies that handle complaints against postsecondary education institutions.

Institutional Complaints

Students are encouraged to submit concerns following the institutional complaint process in Section 7.6 of the College Catalog & Student Handbook.

Resolution of Student Grievances

For further information, please contact Dean Lewis Stroud:

Lewis Stroud
Email: stroudl@carteret.edu
Phone: 252.222.6021
Mail: 3505 Arendell Street, Morehead City, NC 28557

SARA North Carolina Complaints

Students may also submit complaints to SARA North Carolina (SARA NC), a program of the North Carolina State Education Assistance Authority, to:

NCSEAA
c/o SARA North Carolina Director
PO Box 41349
Raleigh, NC 27629
855.727.2162
complaint@saranc.org

For more information, visit the SARA NC website.

SARA NC Complaint Process
SARA NC Complaint Form

NC-DOJ Complaints 

Students may also file a complaint with the Consumer Protection Division of the North Carolina Department of Justice (DOJ). Submit complaints to:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

North Carolina residents: 877.566.7226
Other state residents: 919.716.6000
En Español: 919.716.0058

NC Department of Justice Complaint Process
NC Department of Justice Complaint Form

SACSCOC Complaints

Carteret Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). With complaints, contact SACSCOC at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404.679.4500.

View the SACSCOC website
SACSCOC Complaint Procedures

UNC System Complaints

If a complaint cannot be resolved through the institution’s grievance procedures, students may file a complaint with The University of North Carolina System Office. Submit the complaint to:

North Carolina Post-Secondary Education Complaints
223 S. West Street
Suite 1800
Raleigh, NC 27603
(919) 962-4550

View UNC System Complaint Process

UNC System Complaint Form

NC-SARA Complaints

Per the National Council for State Authorization Reciprocity Agreements (NC-SARA) guidelines, students not residing in North Carolina may also submit complaints to their appropriate state agency.

NC-SARA State Portal Entity Contacts
Student Complaint Information by State and Agency

Professional Licensure

Certain areas of study at Carteret Community College prepare students to sit for professional licensure or certification examinations that are required to work in North Carolina. If you plan to work outside of North Carolina, below is information to help you determine if CarteretCC’s curriculum will meet educational requirements for professional licensure or certification in other states.

• meets state educational requirements for licensure or certification,
• does not meet state educational requirements for licensure or certification, or
• has not made a determination.

NC-SARA also provides additional information regarding Professional Licensure on their website.