911 Communications & Operations
Program Overview
The 911 Communication and Operations curriculum is designed to provide new students, as well as current practitioners, with knowledge and skills in the areas necessary for entrance or advancement within emergency communications.
Coursework includes concepts and skills in telecommunication systems, basic software and GIS/GPS, communications, documentation, public administration, personnel management and supervision, grant writing, professional ethics, cultural awareness, mental health awareness, and adaptation to technology within emergency communication organizations.
Graduates should qualify for employment and advancement in the public safety telecommunications field with a variety of employers, including local government emergency communications centers, county sheriffs’ offices, local law enforcement, fire and EMS agencies, emergency management, and related emergency dispatch operations.
Carteret Community College has a collaborative agreement with Richmond Community College to offer select courses leading to an Associate in Applied Sciences Degree in 911 Communications and Operations.
Complete first year courses with Carteret Community College and transfer to Richmond Community College to complete the degree online.
Richmond Community College will award the Associate in Applied Science Degree to students successfully completing all program requirements.
AAS Degree - 911 Communications & Operations
Carteret Community College has a collaborative agreement with Richmond Community College to offer select courses leading to an Associate in Applied Sciences Degree in 911 Communications & Operations.Students who successfully complete first year courses with Carteret CC may transfer to Richmond Community College to complete the degree online.
Richmond Community College will award the Associate in Applied Science Degree to students who successfully complete all program requirements.
Course Sequence
Fall Semester
| Course Code | Title | Credits |
|---|---|---|
| ACA-122 | College Transfer Success | 1 |
| CTI-120 | Network and Security Foundations | 3 |
| ENG-111 | Writing and Inquiry | 3 |
| PSY-150 or SOC-210 | General Psychology or Introduction to Sociology | 3 |
| SOC-220 or SOC-225 | Social Problems or Social Diversity Choose one: SOC-220: Social Problems; SOC-225: Social Diversity | 3 |
| POL-120 | American Government | 3 |
| HUM-115 | Critical Thinking | 3 |
| Sub-Total Credits | 19 | |
Spring Semester
Summer Semester
| Course Code | Title | Credits |
|---|---|---|
| HSE-225 | Crisis and Intervention Principles | 3 |
| Sub-Total Credits | 3 | |
Total Credits: 41 credits
WCE Available Classes
Boost your skills, explore new careers, or stay current in your field with Carteret CC’s Workforce Continuing Education. Our flexible, non-credit courses—offered online or in-person—range from a few hours to several hundred hours and cover everything from technical training to professional development and personal enrichment. Affordable and practical, these courses help you grow your career and reach your goals on your schedule.
Program Overview
The 911 Communication and Operations curriculum is designed to provide new students, as well as current practitioners, with knowledge and skills in the areas necessary for entrance or advancement within emergency communications.
Coursework includes concepts and skills in telecommunication systems, basic software and GIS/GPS, communications, documentation, public administration, personnel management and supervision, grant writing, professional ethics, cultural awareness, mental health awareness, and adaptation to technology within emergency communication organizations.
Graduates should qualify for employment and advancement in the public safety telecommunications field with a variety of employers, including local government emergency communications centers, county sheriffs’ offices, local law enforcement, fire and EMS agencies, emergency management, and related emergency dispatch operations.
Carteret Community College has a collaborative agreement with Richmond Community College to offer select courses leading to an Associate in Applied Sciences Degree in 911 Communications and Operations.
Complete first year courses with Carteret Community College and transfer to Richmond Community College to complete the degree online.
Richmond Community College will award the Associate in Applied Science Degree to students successfully completing all program requirements.
AAS Degree - 911 Communications & Operations
Carteret Community College has a collaborative agreement with Richmond Community College to offer select courses leading to an Associate in Applied Sciences Degree in 911 Communications & Operations.Students who successfully complete first year courses with Carteret CC may transfer to Richmond Community College to complete the degree online.
Richmond Community College will award the Associate in Applied Science Degree to students who successfully complete all program requirements.
Course Sequence
Fall Semester
| Course Code | Title | Credits |
|---|---|---|
| ACA-122 | College Transfer Success | 1 |
| CTI-120 | Network and Security Foundations | 3 |
| ENG-111 | Writing and Inquiry | 3 |
| PSY-150 or SOC-210 | General Psychology or Introduction to Sociology | 3 |
| SOC-220 or SOC-225 | Social Problems or Social Diversity Choose one: SOC-220: Social Problems; SOC-225: Social Diversity | 3 |
| POL-120 | American Government | 3 |
| HUM-115 | Critical Thinking | 3 |
| Sub-Total Credits | 19 | |
Spring Semester
Summer Semester
| Course Code | Title | Credits |
|---|---|---|
| HSE-225 | Crisis and Intervention Principles | 3 |
| Sub-Total Credits | 3 | |
Total Credits: 41 credits
WCE Available Classes
Boost your skills, explore new careers, or stay current in your field with Carteret CC’s Workforce Continuing Education. Our flexible, non-credit courses—offered online or in-person—range from a few hours to several hundred hours and cover everything from technical training to professional development and personal enrichment. Affordable and practical, these courses help you grow your career and reach your goals on your schedule.
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