911 Communications & Operations

Saving lives starts with one call.

The 911 Communication and Operations curriculum is designed to provide new students, as well as current practitioners, with knowledge and skills in the areas necessary for entrance or advancement within emergency communications.

Coursework includes concepts and skills in telecommunication systems, basic software and GIS/GPS, communications, documentation, public administration, personnel management and supervision, grant writing, professional ethics, cultural awareness, mental health awareness, and adaptation to technology within emergency communication organizations.

Graduates should qualify for employment and advancement in the public safety telecommunications field with a variety of employers, including local government emergency communications centers, county sheriffs’ offices, local law enforcement, fire and EMS agencies, emergency management, and related emergency dispatch operations.


*Carteret Community College has a collaborative agreement with Richmond Community College to offer select courses leading to an Associate in Applied Sciences Degree in 911 Communications and Operations. Complete first year courses with Carteret Community College and transfer to Richmond Community College to complete the degree online. Richmond Community College will award the Associate in Applied Science Degree to students successfully completing all program requirements.

Degree & Pathway Completion Plans

View what classes you need and when you can take them to complete a degree in 911 Communications & Operations.


Degrees & Pathways

After successfully completing Year 1 courses at CarteretCC, students will transfer to Richmond Community College to complete Year 2 courses online and finish the A.A.S Degree.

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