If you need assistance using Moodle features or a problem with a Moodle feature, contact the Distance Learning Help Desk via phone or email at (252) 222-6397 or dl@carteret.edu.
If you need assistance, we have two help desk options to serve you. Please read the information below to determine which help desk is appropriate to contact for your specific issue.
If you have trouble logging into Moodle, Carteret Compass, or Email, please first try to reset your password using our Password Reset Server.
*Note* After you reset your password, it may take up to 15 minutes for the accounts to sync with the new password for email. If you are still unable to access any of your accounts, you will need to contact the IT help desk via phone or email at (252) 222-6196 or help@carteret.edu. Questions about using Email or Carteret Compass should also go to this help desk.
What is my username?
What is my password the 1st time I login?
What do I do if I forget my password?
How Do I Login to Moodle?
When Should I See My Courses on Moodle?
What do I do if I get an error message while attempting to login to Moodle?