Information Technology Department (IT)
Keeping you connected.
The Information Technology Department is dedicated to delivering high-quality technical service to the students, employees, and community. It is our goal to continuously meet the technological needs of all students, staff, faculty, and visitors. Students and employees may submit an online IT Help Request or call (252) 222-6196 for assistance.
IT Support Services
- We offer direct support to employees and student through the Help Desk. Support hours are Monday – Friday 8-5 on days the college is open. Summer hours we are closed Fridays.
- We provide new employee or students a login ID and password to access computers, email, and web portal.
- We assist in resolving hardware, software, and connectivity issues in all campus buildings.
- We support and maintain software and computers throughout the college, including computer labs.
- We preserve data integrity in our network environments.
- We work with faculty in support of technology enhanced classes.
If you need assistance using Moodle features or encounter a problem with a Moodle feature, contact the DL Help Desk via phone or email at (252) 222-6397 or dl@carteret.edu.
HELPFUL LINKS
PASSWORD RESET
Two-Factor Authentication
STUDENT EMAIL
CAMPUS WIFI ACCESS
IT HELP
Two-Factor Authentication (2FA)
Carteret CC is making it easier than ever for you to add more security to your Office365 account. On February 8, 2023, Two-Factor Authentication (2FA) will be enabled on all Office365 (email) student accounts. Microsoft Authenticator will be able to add a safe and secure two-step verification method for your Office365 connection.
Steps to Register for Two-Factor Authentication (2FA):
- Register for Two-Factor Authentication (2FA) here.
- Reset your password from the Microsoft login page by by clicking “Forgot my password”. Remember you will need to have your mobile device with you to verify your login any time that you want to access your Carteret accounts.
Watch the video below to learn how to register for Two-Factor Authentication (2FA).
